Client Satisfaction Policy – With Every Detail

At With Every Detail, client satisfaction is at the heart of everything we do. Our goal is to turn your dream event into a curated, stress-free reality that reflects your unique style, values, and vision.

We believe that exceptional service is built on trust, collaboration, and consistent communication. That’s why we involve you in every step of the creative process—from design concept to final execution—ensuring transparency, peace of mind, and a result that exceeds expectations.

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Here’s how we ensure your satisfaction:

🖌️ Regular Design & Styling Updates
We provide consistent updates throughout the planning and production phases so you know exactly what’s happening and when. This includes design drafts, sourcing updates, and sneak peeks of your custom pieces.

✔️ Visual Approvals Before Production
For all custom signage, stationery, and styling elements, we send visual mockups or proofs for approval before anything is finalised or produced—ensuring everything is exactly how you imagined (or better!).

🎨 Mood Boards & Styling Previews
Before your big day, we’ll share detailed mood boards or styling previews to ensure cohesion between your signage, decor, florals, and venue aesthetic. This keeps everyone on the same page and aligned with your theme.

💬 Open Communication
We encourage and welcome open dialogue from start to finish. Whether you’re requesting design tweaks, have a new idea, or need advice, we’re just an email or phone call away. We’re here to listen, adjust, and make sure you feel supported.

🤝 Professional Service with a Personal Touch
We treat every event as if it were our own, blending professionalism with warmth to create an experience that’s not only visually stunning but genuinely enjoyable.

Your vision is our mission. If, at any point, you feel unsure or need extra clarity, we’ll work closely with you to resolve concerns promptly and professionally—because your happiness is our highest priority.